Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Network Testing Delivery Lead

Experience

10-14 years total IT experience, with 5+ years in Network testing delivery leadership

Role Summary

Lead Software Quality Engineer - Network (SQM) responsible for validating enterprise network changes across LAN/WAN, security, and cloud platforms. Ensures changes meet functional, performance, and compliance requirements prior to production release. Partners with engineering and operations teams to enable high-quality, low-risk deployments.

Key Responsibilities

• Execute validation of network changes (routing, switching, firewall, SD-WAN, load balancers)
• Responsible for independent validation, testing, and quality assurance of enterprise network changes across LAN/WAN, security, and cloud platforms.
• Ensures all network changes meet functional, performance, security, and compliance requirements prior to production deployment.
• Collaborates with Network Engineering, Operations, CAB, and Risk teams to deliver high-quality, low-risk releases. Acts as a quality gate to reduce incidents and improve deployment success through structured testing and automation.
• Accountable to deliver estimate efforts, track and address failed changes incidents and identify do better opportunities.
• Accountable to drive quality efficiencies and effectiveness using automated solutions for Network and Security changes, testing life cycle and change process optimization.
• Design and run test plans, test cases, and validation scenarios.
• Identify defects, risks, and provide go/no-go recommendations
• Collaborate with engineering, CAB, and release teams for change readiness
• Drive automation and improve testing efficiency and coverage
• Maintain validation evidence, test reports, and quality metrics
• Experience on Excel, PowerPoint, SharePoint, Service Now , ITIL Service Management Concepts and Tools HP,BMC Remedy, ServiceNow(Incident, Problem, Change, Release)
• Familiarity of Agile Methodology Scrum/Kanban and project management tools like Azure and Jira.
• Flexibility to work on weekend's
• SDAM & ITSM Regulatory documentation upkeep

Mandatory Technical Skills

• Network Change Validation & Testing
  • Perform end-to-end validation of network changes (Switching, Routing, Firewall, SD-WAN, Zscaler, Load Balancers)
  • Design and execute detailed test plans, test cases, and validation scenarios
  • Validate functionality, performance, resilience, and security compliance
  • Conduct regression and post-change validation before production release
  • Ensure all validations align with CAB approvals and change governance
• Defect Management & Risk Control
  • Identify, document, and track defects, risks, and validation gaps
  • Provide clear go/no-go recommendations during release/bridge calls
  • Coordinate with engineering teams for defect resolution and re-validation
  • Ensure compliance with risk, audit, and governance requirements

• Test Strategy & Automation
  • Develop and maintain standardized testing frameworks and SOPs
  • Drive automation of validation processes using scripts and tools
  • Improve test coverage across network technologies and environments
  • Enhance efficiency and reduce manual testing efforts
• Stakeholder & Governance Engagement
  • Collaborate with Network Engineering, Operations, Release Management, and CAB
  • Participate in bridge calls, change reviews, and governance forums
  • Communicate validation results, risks, and readiness status clearly
  • Support release decision-making with quality insights
• Documentation & Reporting
  • Maintain test plans, execution reports, and validation evidence
  • Track and publish quality metrics (defect leakage, incident reduction, automation coverage)
  • Create and maintain knowledge base articles (ServiceNow / Confluence)
  • Ensure audit readiness with proper documentation and traceability

Good-to-Have Technical Skills

• Knowledge with SD-WAN (Silver Peak/Palo Alto), Zscaler, F5, Infoblox, Cloud (Azure/AWS)
• Experience in automation tools, scripting, and CI/CD validation
• Knowledge of risk frameworks, audit compliance, and governance

Soft & Leadership Skills

• Strong delivery ownership and decision-making
• Executive-level communication and stakeholder management
• Risk-based thinking and escalation judgment
• Ability to manage cross-functional, geographically distributed teams
• Structured problem-solving and incident leadership
• Support continuous improvement initiatives in testing and validation practices
• Mentor junior engineers on testing methodologies and tools
• Stay updated with emerging network technologies and testing strategies

Certifications (Preferred / Nice to Have)

• Certifications: CCNA/CCNP, ITIL (nice to have)ITIL, COBIT

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.